October 14, 2014

Mystery Workshop Correction!



 
I did post a project for today. You can scroll down to see it. I am adding a separate post for today because I need to do a little bit of housekeeping and to ask a favor. A few weeks ago I sent out a newsletter that was meant to reach my customers. In that letter I mistakenly listed a workshop that I myself am hosting at the end of this month that I listed with a "Hostess Code" for use if anyone wanted to order but could not attend. I use what is called "Mail Chimp" to send out my monthly newsletters so when I was ready to send it out, the contacts that this program used was from a list of my email contacts to include demonstrators. When I listed the "Hostess Code" in my newsletter, I welcomed anyone to order using this code and informed that whomever ordered would be part of my "Mystery Hostess Workshop". I had not done this in quite some time and forgot that it is against Stampin' Up! policy to offer this to online customers. I emailed my customers letting them know that I had to change the details of my "Mystery Hostess Workshop". My little glitch was corrected.

What am I getting at with this long-winded paragraph? Another demo received my newsletter and reported me to Stampin' Up! instead of offering to send me a gracious & friendly email reminding me that we could not offer this. That is something that I myself would never do and I was infuriated at the thought that someone who is a demonstrator would do this to another demonstrator. Next time you find fault at something that I may have done in error, could you please just email me to alert me? Thank you.
 
Now you can scroll down to view today's project and let's get back to business!

18 comments:

  1. Hi Debbie - I'm not one of the Demonstrators who received your newsletter, but I "heard" your frustration and I had to leave a comment. I am so sorry this happened to you - when did Demonstrators stop communicating? I personally want to thank you for all the wonderful projects you post because as a Demonstrator, I need all the help I can get. I know there are Demonstrators out there like me that appreciate your great projects and ideas! God bless you and thank you so much for sharing your talent!

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    1. Thanks so much for your kind words Maria. You are very welcome and I am so glad you left a comment and visit me often. Thanks!

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  2. I want to thank you for all that you do for all of us. I love your designs and get inspired by them. Sorry to hear that you experienced this.

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    1. You are so welcome and I'm glad you stop by to visit my blog!

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  3. So sorry this happened, Debbie! It's a small person that would contact SU and not you. Thanks for all you do to share with all of us.

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    1. Thanks so much Bonnie, I'm glad I am not thinking the wrong way about all of this and that you gals all agree!

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  4. When I was a fairly new demo I posted something on my blog re new product that I shouldn't have and another demo let me know that was not accepted. I am thankful she did not report me to Stampin' Up!
    It called "do unto others as you would have them do unto you" .... So sorry this happened to you - it speaks volumes about the other demo!!!!

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    1. Oh and this is the 2nd time Ruthie. It's hard enough to keep up with everything and sometimes we may slip. And I totally agree with your last sentence!

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  5. Debbie,

    I'm sorry to hear that this happened to you. It was an honest mistake and anyone who follows your blog on a regular basis knows that you are an honest, creative, and generous person!! Thanks for sharing your creativity with us - it is much appreciated!!!

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  6. Hi Debbie,
    I checkout your blog all the time and you have not only helped me with my own business by sharing your great ideas and wonderful creations. i also have spoken with you on the phone several times and from our conversations I can tell you are a kind person. Its unfortunate that someone would do this. It can be very discouraging, but please know that the people who follow your blog are very appreciative of your talents. I want to personally thank you for everything you do.

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    1. Wendy it is so nice to hear from a valued customer, thanks for your uplifting words!

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  7. What can you say about that demonstrator who was so petty that she called SU instead of you? Nothing! She has to live with herself for doing such an under-handed thing and I hope she feels terrible after reading this blog entry and all the comments. The majority of papercrafters are so generous with their creativity and talent; too bad there is a 'bad apple' in the bunch but I guess there is everywhere there is a group of people working together. She is a pitiful, lonely person and we probably should be praying for her cuz she's going to need it!

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    1. I totally agree with you Kat, thanks for your support!

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  8. UGH, I just messed up my comment. The gist of it was don't let 1 or 2 rotten apples bring you down. I too am a demo and know that there is LOTS of information out there and that it is easy to make a mistake. Thanks so much for all that you share - I get lots of inspiration from your blog.

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    1. Thanks so much Michelle for your input. Totally makes me feel good!

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  9. I too read your blog regularly, though have not left a comment. I'm am thankful for all you share...and though I am a demo, but only for myself, I do enjoy so much all the wonderfully creative things you share. I know from ordering just for myself how easy it is to make mistakes and double order and you do that for customers too, plus all the wonderful things you offer. To make it short, with all the info constantly available for us with "rules" attached it can be very easy to make a mistake and one-on-one communication is always the BEST way to go! Keep up the wonderful work and know that we know, you were not trying to "break the rules."

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    1. Thanks so much Carlene and yes, we are constantly bombarded with so many rules and changes that it's hard not to slip once in awhile. Thanks for understanding!

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Thanks so much for visiting me today. I appreciate your comments!